- Client
- Harbor & Vine
- Industry
- Hospitality
- Services
- Web design
- Online booking
- Content strategy
- Timeline
- 8 weeks
- Launched
- 2025
The results
- online reservations
- 3x
- private event inquiries
- +140%
- average lead time for private events
- 6 wks
The challenge
Harbor & Vine took bookings by phone and through Instagram messages. Private event inquiries were buried in a shared inbox, and the old website did nothing to show the atmosphere that makes people want to visit.
Our approach
We designed a photo-led site that feels like walking through the front door, connected online reservations directly to their existing booking system, and built a guided private events form that captures guest numbers, dates and budget up front.
The outcome
Online bookings replaced most phone calls within the first month, and event inquiries now arrive complete and ready to quote. The private events calendar is regularly booked six weeks ahead.
Our phone used to ring all evening with booking requests. Now guests book online, and our team can focus on the people who are actually in the room.
James Whitaker
Owner, Harbor & Vine
